.. _getting_help:

Getting help
============

General support for ShARC/Iceberg
---------------------------------
IT Services' `Research Computing Group <https://www.sheffield.ac.uk/it-services/research/support>`__ and the ``hpc@sheffield.ac.uk`` Google Group.

INSIGNEO Research Computing Users' Group
----------------------------------------
A Google Group for discussing research computing (programming, HPC, storage, workflows, git etc) with fellow researchers and research software engineers.

* `web interface <https://groups.google.com/a/sheffield.ac.uk/forum/#!forum/insigneo-rescomp>`__: (useful for browsing/searching historic messages);
* Email address: ``insigneo-rescomp@sheffield.ac.uk``.

INSIGNEO-specific support for ShARC/Iceberg
-------------------------------------------
INSIGNEO tech team (``insigneo-tech-group@sheffield.ac.uk``) or 

Support relating to Git and GitHub
----------------------------------
INSIGNEO tech team (``insigneo-tech-group@sheffield.ac.uk``).

Code Clinic
-----------

Book a half-hour slot to discuss your programming/research-computing-related problem with a research software engineer. 
Run by the Research Software Engineering (RSE) team in Computer Science.  
More details: `https://rse.shef.ac.uk/support/code-clinic/ <https://rse.shef.ac.uk/support/code-clinic/>`__.

IMSB-specific support
---------------------

Contact the IMSB IT team (``imsb-it-group@sheffield.ac.uk``) with issues relating 
to IMSB researcher machines and 
to the  :ref:`shared workstations <insigneo_workstations>`; 

Training in research computing
------------------------------
INSIGNEO tech team (``insigneo-tech-group@sheffield.ac.uk``), 
the University's `Research Software Engineering`_ team or
IT Services' `Research Computing Group <https://www.sheffield.ac.uk/it-services/research/training>`__.

Research data archiving and publication
---------------------------------------
INSIGNEO tech team (``insigneo-tech-group@sheffield.ac.uk``) or the Library_.

Office IT
---------
Operating system upgrades etc; for **staff** only:
Elliott Morris (``e.c.morris@sheffield.ac.uk``).


.. _Library: https://www.sheffield.ac.uk/library/rdm
.. _Research Software Engineering: http://rse.shef.ac.uk